For everyone already managing their hotel with protel MPE or SPE: Use the app as an optional add-on to your protel PMS. Increase your efficiency by getting mobile. Use all front office features not only at your desk but additionally on the iPad from any location. For more information, visit the protel website to learn more about our hotel management solutions.

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Why always work at your desk? With our iPad app you can use central features of your protel hotel management system on the iPad, too – and work wherever you enjoy working. Hotel management goes mobile with protel for iPad. This app keeps you up to date and informed anytime and anywhere. You can use your iPad as a digital notebook to save important information directly in protel.

Handle booking requests anywhere and at any time. Access management reports, evaluate the latest statistics and make informed decisions, no matter where you are. Not only can you and your team use the standard front office functions with protel for iPad, but you can also optimize ingrained processes and revolutionize daily routines. Spare your guests unnecessary waiting time and check them in while greeting them with a friendly welcome.

Or use protel for iPad to add additional front desks in peak seasons. What exactly can you do with protel for iPad? Log in is the same as the protel login (login+password or user+password) 2. Crashes when creating new guest profiles have been resolved 3. Improved trace view in the reservation details with notification when there are open traces are available 4. Improved trace view in QR scan with notification when traces are available 5.

Loading of active lists have been accelerated 6. Room plan navigation is now even easier: tap on first day to navigate a week back and tap on last day to navigate a week ahead 7.

Room status will now also be displayed in the arrival list 8. New setup dialog boxes for traces. 2.1 Oct 9, 2014. General information.The room plan is faster than ever.Design: All dialogs have been redesigned and there’s a new background image.Easy access through stored login data.Post charges directly in the Room plan and via the Active lists Invoices.Post, cancel or combine charges into a package, or move charges to a different invoice.Create PDF of information invoice, pro forma and final invoice and/or send by e-mail.

Reservations.Display reservation overview when creating several reservations. 1.0 Aug 19, 2011.

Protel presents new software solutions at the ITB in hall 8.1, booth 103. Knowledge is the cornerstone of precise service. Only those who know what is happening can make informed decisions and react in a timely manner. Protel offers this knowledge in real-time by means of an information center integrated into the software. Everyone in the hotel has quick and easy access to information about events and can get in touch with other employees.

News can easily be exchanged with the front office, back office, housekeeping, and even with the guest. Offering the guest prompt and precise service is the target at all times. The first impression is best made by the hotel through its website even before the guest books a room. The new online booking engines, protel WBE 5 and protel Air MICE WBE, offer a wide array of direct marketing possibilities on the hotel’s website, such as: hotel or event room selection using 3D images, additional features, services, product sales not requiring a reservation, and specials for regulars and company guests, just to name a few. Protel Voyager, the app for the guest, seamlessly builds on these many options.

From the reservation through to check-out, it allows the guest to personally design their stay at the hotel. Protel Voyager enables them to book services independently, contact the hotel whenever necessary, and finally pay the bill and check out.

Smart phones, tablets, and internet access throughout the hotel have changed the ways in which hotel software is applied. A few years ago, stress was mainly put on managing room reservations. Today’s solutions, however, encompass all of the functions and processes which are part of everyday work in a hotel. This includes the increasing desire of guests to design their own hotel experience. Protel’s software solutions accompany the entire guest journey cycle. Combining tailored modules and apps for each phase of the guest’s stay, protel offers all of the advantages of a seamlessly integrated solution cut from one cloth.protel will present the resulting possibilities and how they can be applied in the hotel (hall 8.1, booth 103).

Further information. Best Western International certifies Two-Way interface with protel SPE and MPE© Best Western International On 10 December 2014, Best Western Hotels Germany announced to its customers that the certification and the resulting general release of protel SPE and MPE has been granted by Best Western International. As a result, the protel hotel software combined with the two way interface is now available for use by all Best Western hotels. Protel has deve-loped the interface as a cloud-based solution that can be utilized for both protel product lines.

Best Western hotels working with protel SPE or protel MPE can immediately profit from the advantages of the Best Western CRS. “We are delighted that the certification of the Two-Way interface now makes protel a certified PMS vendor of Best Western International”, says Manfred Osthues, founding partner of protel hotel software in Dortmund, Germany. “Best Western is no doubt one of the major hotel companies in the world and is well-known for its strict standards of quality. We at protel are very proud that our own quality-standards regarding our software products have fulfilled these high demands. Best Western hotels around the world have been successfully using protel’s hotel software for many years and we are looking forward to expanding and intensifying this cooperation in the future.” The connection to the Best Western reservation system will make the reservation process even more efficient and effective for Best Western members.

Streamlined procedures as well as the improved utilization of available potentials will strengthen the hotel’s competitiveness and profitability. Rates, availabilities, and strategies can now be managed directly in the protel hotel software; the manual entry of guest and reservation data is no longer necessary. The constant synchronization of data between the hotels and the Best Western Central Reservation System guarantees up-to-date rates and availabilities in all of the linked Best Western distribution channels. As a result, hoteliers will benefit from increased online sales, higher booking numbers, and improved occupancy.

About Best Western International Best Western International, Inc., headquartered in Phoenix, Ariz., is a privately held hotel brand made up of more than 4,000 BEST WESTERN®, BEST WESTERN PLUS, BEST WESTERN PREMIER hotels, located in 100 countries and territories throughout the world. Founded in 1946, Best Western has 19 international affiliate offices and property-direct relationships with another six regions. Recently, Best Western welcomed the new countries and territories of Malaysia and Suriname. Best Western provides its hoteliers with global operational, sales, marketing and promotional support, and online and mobile booking capabilities. More than 22 million travelers are members of the brand’s award-winning loyalty program Best Western Rewards®.

Best Western also handles reservations through its website at www.bestwestern.com. The Edinburgh Collection renewed its PMS partnership with XN and protel In late 2010, the group doubled its portfolio with the acquisition of The Howard and Channings hotels. Faced with a dual PMS environment (protel and Opera), the group decided to reduce its costs and to centralise its operation on a lower priced, Internet-based PMS, also from the UK. Driven by the increasing trend towards online bookings, the management team then implemented a strategy to utilise best of breed channel management and web booking platforms. A seamlessly interfaced environment was deemed essential to this strategy and the group switched back to protel in order to achieve this.

“We always had a strong relationship with Xn, so it was a very easy decision for us to move our hotels back onto protel when we realised that the PMS we had implemented does not provide the key interfaces we needed to drive our business forward”, stated Ricky Kapoor, Director. The hotels all went live on protel in December 2014. THE EDINBURGH COLLECTION About XN Hotel Systems Xn Hotel Systems is a global technology services group specialising in the supply and support of highly scalable business applications and electronic booking services to the hotel industry. Market leading products and client-focused services provide hoteliers globally proven technology. Xn systems and services can be implemented either as component parts of an overall business solution, or as a total solution portfolio.

Xn Hotel Systems is an official business partner of protel hotelsoftware, Germany. Felix Heidenreich is the contact person at the protel offices in Berlin Berlin is enjoying popularity as never seen before. Continually rising tourist numbers make Berlin the place to visit.

It is up to the Hotels in and around Berlin to seize this opportunity and reap its benefits by effectively using appropriate technical solutions. What are the current trends? Which solutions support a hotel efficiently in making their guests feel satisfied and happy? Using experiences made through the course of many projects, the protel team in Berlin is personally supporting its clients through and through by finding and implementing the right solution. The needs of hotels in the city compared with hotels in the country could not be more different, their projects diverging, as well.

When trying to find out how to meet the guest’s future wishes and demands, questions which can best be dealt with by talking about them on location often arise. “Mutual discussions with clients and prospects make up the foundation for everything that ensues,” says Felix Heidenreich, Key Account Manager and head of the protel office in Berlin.

Based on the demands and desires of the hotelier, the Berlin team then sets out to develop the respective offers and projects. “Together, we always find a solution”, summarizes Heidenreich. Client discussions very often result in new ideas which might even exceed previously made wishes, opening up further possibilities and options which might not yet have been considered. Protel has special modules on hand for the various tasks within the hotel, all of them developed with maximal integration and seamless communication in mind. Be it upselling, direct marketing, or improved guest communications – whatever the hotelier’s aiming for, protel’s large scope of software modules and apps open up new horizons for creating individualized concepts.

Protel presents its software solutions for the hotel business at the ITB, hall 8.1, booth 103. Further information. Posted by on 2014-11-13 17:37 The world’s largest international serviced residence owner-operator, Singapore-based The Ascott Limited (Ascott), has recently ordered from Xn Hotel Systems licenses to use the protel Multi-Property Edition (MPE) software for an additional 5,000 apartment units. This follows Ascott’s successful rollout of the protel MPE property management system to its more than 140 serviced residences with 20,000 apartment units that are operating globally under its three award-winning brands – Ascott, Citadines and Somerset.

The Ascott Limited expands globally with protel hotel software “As we continue to grow to achieve Ascott’s target of 80,000 apartment units globally by 2020, we will invest in further building scalable and integrated business IT platforms. This will enable us to enhance Ascott’s competitiveness and efficiency, reap economies of scale and better serve our guests. This year, we have opened 12 serviced residences with over 1,700 apartment units. As we open more properties worldwide, the additional licenses for 5,000 apartment units will give us the flexibility to quickly implement the protel software at our properties.

We will continue to work closely with Xn Hotel Systems to find innovative ways to use our key business IT platforms for the benefit of our guests and the business,” said Tony Soh, Ascott’s Chief Corporate Officer. “Xn Hotel Systems regards Ascott’s significant add-on order as an increase in the level of our responsibility as a software and services provider. As we rollout the protel system to additional Ascott properties around the world, we will be focusing on the essential delivery of business value to this very key client. To ensure that Xn Hotel Systems continues to meet all of Ascott’s future service requirements as the company grows, we will also expand our business to support Ascott’s users across Asia Pacific, Europe and the Gulf region,” commented Greg Spicer, Chief Executive, Xn Hotel Systems Group Limited. About The Ascott Limited The Ascott Limited is a Singapore company that has grown to be the world’s largest international serviced residence owner-operator. It has over 24,000 operating serviced residence units in key cities of Asia Pacific, Europe and the Gulf region, as well as over 11,000 units which are under development, making a total of more than 36,000 units in over 200 properties.The company operates three brands – Ascott, Citadines and Somerset. Its portfolio spans 85 cities across 24 countries, 22 of which are new cities in Ascott’s portfolio where its serviced residences are being developed.

About XN Hotel Systems Xn Hotel Systems is a global technology services group specialising in the supply and support of highly scalable business applications and electronic booking services to the hotel industry. Market leading products and client-focused services provide hoteliers globally proven technology.

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Xn systems and services can be implemented either as component parts of an overall business solution, or as a total solution portfolio. Xn Hotel Systems is an official business partner of protel hotelsoftware, Germany.